Return Policy

We want you to love your nails! If you are not completely satisfied with your purchase, please review our policy below.  

Eligibility
- You may request a return or refund within **3 days of receiving your order**.  
- Items must be **unused, in their original packaging, and in the same condition** as when you received them.  
- Custom-made orders are **non-refundable**.  

Non-Returnable Items
- Used or worn nails, or items showing signs of damage caused by wear.  
- Adhesives or nail glue (for hygiene and safety reasons).  
- Sale items or gift cards.  

Process
1. Please contact us at **nailorapressons@gmail.com** before returning any items.  
2. Our team will confirm your eligibility and provide return instructions.  
3. Refunds will be issued to your original payment method once the returned items are received and inspected.  
4. Shipping costs (if applicable) are non-refundable. Customers are responsible for return shipping fees unless the return is due to our error (e.g., wrong item received).  

Disputes
If you have any issues with your order, please reach out to us first. We are committed to finding a solution before any formal dispute.